
Di470
Solution
For Equitrac technical support information please visit [[http://www.metrics.com/Support/| URL http://www.metrics.com/Support/]] or contact trained Support
Engineers by telephone at 519.885.2458, by fax at 519.746.7931 or via E-mail at
[email protected]Note: Technical Support is available Monday through Friday, 8 AM to 6 PM, EST.
*[[Trademark ownership information| FILE V:\\TEXT\\TRADEMRK.TXT NEW]]
Solution ID
0
Solution Usage
TAUS0646978EN*
Description
Following a Novell* NDPS or iPrint installation, the Windows* print driver is configured with default settings ONLY on the client workstation.
Solution
CAUSE: Novell NDPS or iPrint drivers are migrated from the Novell server to clients in a non-configured format. This is because the driver is not actually
installed on the Novell server. In the Novell environment, the server simply holds, and then pushes the non-configured driver files to the client. In a Windows
server environment, the Windows driver is installed on the server and can be configured prior to roll out to the clients.
SOLUTION: It is possible to roll-out configured drivers from in a Novell environment. Novell's ZenWorks* allows the Novell administrator to create a snapshot
of a client workstation before and after the driver is installed and configured. This snapshot can then be migrated to the user's workstations resulting in a
configured driver installation.
Using ZenWorks to migrate a configured driver will vary based on Netware version, ZenWorks version, NDPS version and Windows client version. Therefore
step by step instructions to perform this operation are not available. The Novell administrator at the location would be responsible for implementing this
procedure.
[[Third party print driver configuration applications| URL http://www.printerpropertiespro.com]] for Novell are also available. Please consult the vendor(s) for
implementing these solutions.
* Trademark ownership information
Solution ID
0
Solution Usage
TAUS0647031EN*
Description
Part number for two springs shown in the parts manual (on page 35, [[Fusing Unit| URL http://techweb.konicabt.com/tpm/media/partsDi450fuser.pdf]] A).
These springs are missing from the copier.
Solution
The part number for the springs is 4002-5729-01.
Note:
1. Because of a modification to the fuser exit. the springs have been discontinued to make it easier to remove paper jams. Please see bulletin 3966 for
information regarding the fuser enhancement.
2. To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
Solution ID
0
Solution Usage
TAUS0647418EN*
Description
How to use LDAP.
Solution
LDAP (Lightweight Directory Access Protocol) is an Internet protocol that E-mail programs can use to look up contact information from a server. This
eliminates the need to input the entire E-mail address in order to scan to E-mail. With LDAP, users input a few letters of the name or address of the desired
E-mail recipient and the controller searches the LDAP-enabled E-mail server for possible matches.
On the Pi4700e, LDAP requires system software version 3 (or higher). The NIC firmware must be updated to version 6.32a (or higher). Please see bulletin
4396 for details.
The Pi4700e Quick Start Guide has a brief description of LDAP operation, beginning on page 6-5. For more details, please refer to Chapter 9 of the
Pi4700e Operators Manual .
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
Solution ID
0
Solution Usage
TAUS0647556EN*
30
Copyright 2007, Konica Minolta Business Solutions U.S.A., I nc.
September 2007
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